Privacy Policy

Last updated: July 2026

Your privacy matters to us. This policy explains what information we collect when you visit this website, how we use it, and the choices you have.

Who we are

This website is operated on behalf of Dr. Kalaivanan Kanniyan, Senior Consultant – Orthopaedic & Joint Replacement Surgeon, practising in Chennai, India. When we say “we” in this policy, we mean Dr. Kalaivanan Kanniyan’s practice and the team that manages this website.

Information we collect

Information you give us. When you use our contact or appointment form, we collect the details you choose to share — typically your name, phone number, email address, and your message. If you describe a health concern in your message, we treat that information with the same confidentiality we apply to all patient communication.

Information collected automatically. Like most websites, we use cookies and similar technologies to understand how visitors use the site (for example, which pages are viewed most). This may include your device type, browser, approximate location, and pages visited. This data is aggregated and does not identify you personally.

How we use your information

We use your information only to respond to your enquiry, help you book a consultation, improve this website, and comply with legal obligations. We do not sell, rent, or trade your personal information to anyone.

Medical confidentiality

Anything you share about your health — through this website, by phone, or in person — is treated as confidential medical information in line with applicable Indian law and medical ethics, including the Digital Personal Data Protection Act, 2023.

Third-party services

This website is hosted on secure infrastructure and may use trusted third-party tools (such as website analytics) that process limited technical data on our behalf. These providers are not permitted to use your data for their own purposes. Our site may contain links to other websites (such as hospital or clinic pages); we are not responsible for their privacy practices.

Your rights

You may ask us at any time to access, correct, or delete the personal information you have shared with us, or to stop contacting you. To do so, call the clinic or reach us through the contact form on this website.

Data retention

We keep enquiry information only as long as needed to assist you and to meet legal and medical record-keeping requirements.

Changes to this policy

If we update this policy, the revised version will be posted on this page with a new “last updated” date.

Contact

Agna Clinic, Chennai
Phone: +91 87786 10362